MAK Group founded in 2014 and working out of a dining table today has grown become MAK Group of Companies, as listed:
- MAK Airways Pvt. Ltd.
- MAK Education Foundation
- MAK Cargo Pvt. Ltd.
- MAK Star Aviation Academy Pvt. Ltd.
- MAK ATO
- MAK Airways FTO
We have flourished and emerged to be a leader in the Aviation Industry for Training of various personnel’s working in Scheduled, Non Scheduled Private, General Aviation, Civil Aviation Department & Defence Personnel, MRO & FTO. Viz: Pilots, Cabin Crew, Ground Staff, and Engineering etc. We also deal in charters, leasing of pilots & Cabin crew, air ticketing, visa, Forex services etc. By delivering well-defined value added solutions, we serve to abroad customer base including major domestic and international airlines; aircraft engine manufacturers, regional airlines, cargo carriers, governments, and engine maintenance and overhaul shops.We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.Scope of application of this Privacy Statement
This Privacy Statement governs the collection, use, and protection of personal information by MAK STAR AVIATION ACADEMY across all platforms, services, and interactions where such information is gathered. This includes, but is not limited to, the company’s website, customer support, and any other service or communication method provided by MAK STAR AVIATION ACADEMY.The statement applies to all users, customers, and visitors who interact with the company’s platforms or services, regardless of geographic location. It also covers any personal information collected through third-party services that are integrated with or connected to MAK STAR AVIATION ACADEMY, unless otherwise stated.By using MAK STAR AVIATION ACADEMY services, users acknowledge and agree to the terms set forth in this Privacy Statement.What Personal Information we collect
MAK STAR AVIATION ACADEMY collects various types of personal information from users, customers, and visitors to provide services, improve user experience, and comply with legal obligations. The personal information we collect may include:1. Personal Identification Information
Name, address, email address, phone number, date of birth, and other identifiers that help identify the individual.2. Account Information
Username, password, and other credentials needed to access your account on our platform.3. Payment and Financial Information
Credit/debit card details, billing address, payment history, and other financial data necessary for processing transactions.4. Device and Technical Information
IP address device type, operating system, browser type, and usage data such as page interactions and click stream data to help us understand how users interact with our services.5. Location Information
Geolocation data (if permitted by the user) for personalized services or content delivery.6. Communications Data
Messages, emails, chat logs, or customer service inquiries that may be recorded or stored to improve service quality and resolve issues.7. Preferences and Usage Patterns
Information about your preferences, settings, and behaviours while using our services to provide tailored experiences and recommendations.8. Cookies and Tracking Technologies
Data collected through cookies, web beacons, and similar technologies to track website and app activity, optimize user experience, and serve targeted ads.9. Social Media and Third-Party Information
Data obtained when users link their social media accounts or use third-party services to log into our platform, such as social profiles or preferences.All personal information collected will be used in accordance with this Privacy Statement, and we may update our collection practices based on evolving business needs or regulatory changes.Why we collect your Personal Information
MAK STAR AVIATION ACADMEY collects personal information for several important purposes; all aimed at enhancing the quality of our services and ensuring a seamless, secure user experience. The main reasons why we collect your personal information include:1. Providing and Improving Services
To deliver the services you request and ensure their proper functioning. This includes customizing your experience based on your preferences and improving the features and performance of our offerings.2. Personalization and Customization
To provide personalized content, recommendations, and marketing tailored to your interests and behaviours, enhancing your experience with more relevant information and offerings.3. Transaction Processing
To facilitate and manage orders, payments, subscriptions, and refunds, ensuring secure financial transactions.4. Communication
To communicate important information such as account updates, service notifications, or customer service responses, and to provide you with promotional materials, newsletters, or offers (with your consent).5. Security and Fraud Prevention
To protect against unauthorized access, cyber threats, and fraudulent activities, ensuring the safety and security of your personal information and our services.6. Legal Compliance
To comply with legal obligations, such as responding to lawful requests from public authorities or ensuring compliance with financial, tax, or regulatory requirements.7. Analytics and Research
To gather insights into how users interact with our products and services, enabling us to improve user experience, develop new features, and optimize performance.8. Customer Support and Issue Resolution
To assist you with troubleshooting, answering inquiries, and resolving issues related to your account or use of our services.9. Marketing and Advertising:
To deliver targeted advertising and promotional campaigns based on your browsing history, preferences, and interactions (with your consent, where required).By collecting this information, MAK Star Aviation Academy can provide a better, more secure and tailored service, ensuring that both you and the company benefit from a smooth and efficient relationship.MAK Star Aviation Academy may transfer and share your personal information with third parties for various purposes, but always with your privacy and data protection in mind. Here’s how and why we may transfer and share your personal information:How we transfer and share your Personal Information
1. Service Providers and Partners:
We may share your personal information with third-party service providers who help us operate our business, deliver services, and perform essential functions. These partners may provide services such as payment processing trusted customer service. They are only granted access to your information to the extent necessary to perform their services and are contractually obligated to maintain confidentiality and protect your data.2. Affiliates and Subsidiaries:
We may share your personal information with our corporate affiliates, subsidiaries, or parent companies for purposes aligned with this Privacy Statement, such as improving our services, sharing resources, or conducting internal analytics.3. Business Transfers:
In the event of a merger, acquisition, sale, or transfer of company assets, personal information may be part of the transferred assets. If such a transfer occurs, we will notify you and ensure that your personal information continues to be handled in accordance with this Privacy Statement.4. Legal Obligations and Protection:
We may disclose your personal information if required to do so by law, or in response to legal requests, such as subpoenas or court orders. This may also include sharing information to comply with regulatory requirements, enforce our terms and conditions, protect the safety and security of our users, or defend our legal rights.5. with Your Consent:
We may share your personal information with third parties if you give us explicit consent to do so. For instance, if you opt-in to receive communications from third-party partners or choose to link your account with external services (e.g., social media), we will share your information accordingly.6. Analytics and Advertising Partners:
To optimize our services, we may share anonymous or aggregated data (which does not identify you personally) with analytics providers, advertisers, or marketing partners. This helps us measure the performance of our services, track usage, and deliver targeted ads.7. Third-Party Integrations:
If you use third-party services (e.g., social media platforms, single sign-on features) that are integrated with our services, we may share your personal information with those providers in accordance with their privacy policies.We take measures to ensure that when your personal information is shared or transferred, it remains protected under this Privacy Statement and applicable laws.How long we keep your Personal Information for
MAK STAR AVATION ACADEMY retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, such as providing services, complying with legal obligations, resolving disputes, or enforcing agreements. The retention period may vary based on the nature of the information and legal requirements. Once your information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws and company policies.
